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Service Design (MA)

Keke Zhong

It is estimated that around 1 in 100 individuals in the UK are diagnosed with autism, and if you include their carers, autism is a part of daily life for 2.8 million people. While autism can present many challenges for the individuals who have it, it can also present a significant burden on their carers, who often have to navigate a complex system of services and supports while also managing their own emotional and practical needs.


ComPASS aimed to support carers of autistic children throughout the assessment journey by building a comprehensive support platform that empowers carers, schools, and health services to collaborate effectively and support children with special needs. It enhanced support by providing the values of navigation, communication, and synchronisation.

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As a Service and User Experience Designer, I am passionate about technology, sustainability and humanity. I see my works of design standing at the crossroad of technology and humanity. In my recent design practice, I've applied technology as interventions that shape people's lives, bringing social impact and making technology more human.

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