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Service Design (MA)

Xiaomian Gong

The project is trying to deliver a stress-free journey for families by addressing the challenges of extended wait times, boredom, and potential tantrums. 

Through our optimized charging resource allocation system, families can bid farewell to lengthy wait times and queues at service stations. Additionally, our service endeavors to convert chaotic moments into opportunities for tranquility and connection, offering engaging and entertaining activities that keep children happily occupied throughout the journey. This cultivates meaningful engagement and fosters lasting memories for families.

Degree Details

School of DesignService Design (MA)RCA2023 at Battersea and Kensington

RCA Kensington, Stevens Building, Second and third floors

Outfits of the day in Portugal

Fascinated by the profound depth of innovative culture and design, I've dedicated myself to the exploration of the intricacies of design and digital strategies. I am particularly drawn to the intersections of culture, media, and creative sectors in the digital media era. Through a deeper understanding of marketing strategies, user experience design, and the role of cultural entrepreneurs in shaping our digital landscape, I aim to broaden my horizons.

Embarking on the path of service design feels like an adventurous journey where I eagerly fuse theoretical knowledge with hands-on practice to craft solutions that truly impact the digital world. Each step in this process is a valuable experience in my pursuit of excellence.

I invite you to join me on this platform as I share my thoughts, insights, innovative ideas, and progress in the field of service design. Together, let's explore the transformative power of design in shaping our digital world.

Our primary and secondary research
Typical target users
Double diamond model in the second stage