Kasia Bruzda

Attune is a collaborative service design project co-produced with people living with dementia, and a partner organisation, Music Mirrors. Attune enhances joyful experiences and self-expression for individuals living with dementia.

With 1 in 3 people born today expected to develop dementia, Attune recognizes the need for improved person-centred care and quality of life. By reimagining the traditional camera roll on your phone, Attune transforms the way we capture and preserve memories, throughout life. It incorporates sensory details such as songs, sounds, and scents, utilising artificial intelligence and voice recognition technology while optimising existing data on your phone.

Attune enables mindful documentation of memories, allowing for later reminiscing and reconnecting with loved ones. Furthermore, it creates a comprehensive profile that can be accessed by your care and support network, offering insights into your life, experiences, and interests. This profile fosters conversations, connections, understanding, and trust between caregivers and those receiving care.

Refugees face a myriad of barriers to accessing trusted information, which leads to vulnerability and reliance on their first point of contact.

Our mission is to create a refugee-led service platform which enables community members to share lived experiences, easing the challenges of resettlement.

Using a myriad of service design tools including co-creative workshops, journey mapping, blueprinting and prototyping we developed our final service concept entitled Context.

Context is a browser extension which supports refugees by overlaying crowdsourced cultural interpretations of information onto existing websites. Allowing a community of individuals and organisations to provide insights and tips based on their lived experiences.  

It’s like if Grammarly offered culturally interpreted advice instead of spelling & grammar checks. 

Context was co-created, developed, and validated through a series of in-depth interviews, workshops, and feedback sessions with members of the Ukrainian refugee community. We ran ideation and co-creation exercises with stakeholders during our weekly meetings at the White Eagle, charting possible solutions. In the process, we heard enlightening personal stories that informed our final outcome.