I am a multidisciplinary Service/UX Designer and Design Strategist with a background in Computer Science and possess four years experience in design consulting, service design and product design strategy across healthcare, business operations, technology, mobility, finance and social impact.
Glimpse of my work:
Service and UX Design at Philips to improve accessibility and usability of diagnostic imaging systems, providing maintenance support, improving service workflows for clinicians and support engineers to impact quality of life for patients in hospitals.
Service and UX Design at frog design, bringing in an accessible and inclusive approach to design, business development, working with clients and management consultants at Capgemini Invent.
UX Design and Product Strategy at Accenture Song, working with top level management, clients and stakeholders in business operations and analytics across NA, APAC and EMEA geographies to design transformational experiences.
Service Design Strategy at Imperial College Business School for designing sustainable in-orbit services in collaboration with Lockheed Martin.
Royal College of Art (MA Service Design) - 2022 - 2023
Imperial College Business School (Entrepreneurial Journey Module, Wicked Problems Module) - 2023
University of Mumbai (B.Tech Computer Engineering) - 2014 - 2018
Projects at the RCA:
Public Policy with UN Habitat (United Nations Human Settlement Programme): Academic project in designing for collective intelligence and participatory democracy for building a service ecosystem to enable local governments implement successful initiatives in line with SDG11, to be implemented as a part of the UN Habitat’s Digital Helpdesk for Cities platform.
Intelligent Mobility: Academic project in Service and Experience Design in collaboration with Intelligent Mobility studio to design for the future of car experiences in the context of rural India.
Finance Lab: Academic project centred around financial well-being for digital nomads in line with brief provided by UBS.
INCLUDE 2022 - Unheard Voices, London Design Festival: Academic research poster Service Design proposal for a holistic care ecosystem to manage Polycystic Ovary Syndrome selected for presenting in the ‘Health and Wellbeing’ track in the INCLUDE 2022 - Unheard Voices conference for inclusive design at the Helen Hamlyn Centre for Design, Royal College of Art.
D'source Corona Design Challenge: Selected as a winning entry from over 2000 entries across 52 nations, organised by IIT Bombay, Government of India, World Design Organization for proposing a Service and Interaction design solution to manage crowds in public spaces during the Covid-19 pandemic.
Deep Tech Acceleration - Imperial Innovation Challenge: Selected to be a part of this venture to design prototypes and accelerate the development of powerful, early stage technology in Living Bionics, its application to neurotechnology, especially invasive neuromodulation devices, and the impact on the quality of life of people suffering from chronic neurological disorders that require neural implants.