Skip to main content
Service Design (MA)

Xin Wang

hidden emotional labour professionalism project manager awareness of emotions

Hi, I am Xin, a curious thinker. I focus on user behaviour and the patterns behind the surface phenomenon and try to discreetly predict the next possibilities. I engage in community culture shape, user behaviour research, and brand positioning. Study experience in the UK, Italy and China has cultivated my unique way of thinking and sensitivity.  I perceive culture as a society's personality and am willing to be a cultural communicator and an innovator. 

I care about human feelings, the meaning behind their behaviours. I think design is a way to restructure various elements to achieve a set purpose.


EDUCATION:

Royal College of ART (Service Design 2023)

Istituto Europeo di Design (Product Design 2020)


WORKING EXPERIENCE:

Shanghai Shunheng Construction Group (User researcher 2021)


PROFESSIONAL EXPERIENCE:

Lujiawu Modern Community Cultural Creation Development ( 2021 )

Elderly Shoes User Research (2021)

Duracell battery sustainable packaging design (2018)


Degree Details

School of DesignService Design (MA)RCA2023 at Battersea and Kensington

RCA Kensington, Stevens Building, Second and third floors

hidden emotional labour professionalism project manager awareness of emotions emotion resilience

RCA has brought me multiple perspectives to observe and experience the different systems and services.

Managing emotions seems to be a matter of course at work, but is this really the case? So are we also doing labour when managing emotions? What are the consequences of this? With intense curiosity, I studied this project.

PROFESSIONAL PARODY - In this project, we hope to explore the emotional work hidden behind professionalism, by increasing project managers' awareness of their own emotions and providing a range of possible emotional tools to achieve higher emotional resilience.

I hope that through design, this deconstructive tool, we can create a more empathetic future!

Why are Project Managers (PMs) struggling?
Dissecting: Professional Communication
PMs analysis MAP
Problem statement and How might we
bingo solution
STRESS RELIEVER PROMPTS, BLACK HOLE LISTENER
PERSONALIZED DE-STRESS RITUAL CREATION, COMMUNITY EXPERIENCE SHARING

In Collaboration with:

Previous StudentNext Student

Social

About

Royal College of Art

Registered Office: Royal College of Art,
Kensington Gore, South Kensington,
London SW7 2EU